Frequently Asked Questions
What if I pick the wrong plan?
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.
Are there contracts or commitments?
Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.
What are my payment options?
Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact [email protected] to discuss these options.
Can I purchase more profiles but stay in the same plan?
You sure can. You can purchase 5 additional profiles for $25/month. Profile limitations in Enterprise plans are often negotiated as part of your contract.
How much does it cost?
Sprout Social’s pricing starts at $99 per user/month. We offer a variety of plans to fit the needs of brands and agencies of all sizes and structures. We’re happy to assist you in picking the plan that best fits your organization.
Testimonials
Sprout’s unified Smart Inbox and intuitive interface were huge factors in our selection. We needed a tool that would be very easy to train new team members on, that would be efficient to use and would give us confidence that we’re not missing important messages.
Jessie LaHaie
Senior Online Community Specialist